Keeping in Touch Service

Keeping in Touch

A key part of Alzheimers Otago’s service is supporting the care partners of people with dementia. We work to lend a listening ear, help you understand dementia and make sure you can access the right services and support. We do our best to keep in touch with our care partners regularly, but sometimes we are not able to reach out to everyone as regularly as we would like to. 

From talking to, you, our clients, we know you appreciate our regular contact and many of you have said that you would love to know that you are going to receive a regular phone call from us, as sometimes you save up your questions ready for the next time we call.

So, we have listened to you, and launched Keeping In Touch Volunteers in 2021. Our Keeping In Touch Volunteers will have a small group of clients who they will call regularly just to check in and see how things are going. Our volunteers will be able to listen to any concerns and offer reassurance and some general advice. If you are needing extra support, our volunteer will alert your Community Educator and make sure they get in touch with you as soon as possible. Our volunteers are interviewed by the Alzheimers Otago team to make sure they have an understanding of dementia and are suitable to be in contact with our clients. They are police vetted and have received training from Alzheimers Otago.

Our current volunteer, Hannah, has been reaching out to our clients since 2021 and we love having her as part of our team. Hannah is studying Psychology at the University of Otago and she is personally impacted by dementia in her family. Hannah is passionate about supporting families living with dementia and we are so lucky to have her as part of our team.

If you would like to receive regular contact from one of our volunteers, please reach out and let us know or if you do not wish to hear from our Keeping in Touch volunteer, please let us know.

If you would be interested in volunteering with us, please contact us on 03 471 6154 or


Find Out More About Dementia

Sign up to our newsletter